Process Consulting Training 102 (PCT 102):
Leading Complex Change

Course Summary: 
Process Consulting Training 102 provides a general introduction to Process Consulting for leaders within a company or organization who are responsible for managing complex change or multiple projects and processes. In addition to covering the basic framework for Process Consulting, the course introduces the Core Competencies of Process Consulting. It provides resources for organizational and interpersonal dynamics involved in a complex process, and sets up the learner to grow their competencies over time. Teams often participate together.

Goal: 
Upon completion of the course, participants will be well-prepared to attain the Certified Process Consultant™ credential. This achievement is based on a solid understanding of process consulting principles and the development of a brief implementation plan for their work setting.

Learning Outcomes: 
Session 1 – Understanding the Iterative Process
Session 2 – Understanding the Dynamics of Change
Session 3 – Managing Multiple Processes
Session 4 – Honoring a Process Consulting Ecosystem
Sessions 5 & 6 – Core Competency: Listening
Sessions 7 & 8 – Core Competency: Helping
Sessions 9 & 10 – Core Competency: Learning
Session 11 – Ensuring Authenticity, Continuous Learning & Improvement
Session 12 – Planning Your Next Six Months

Who is this for? 
This course is ideal for project managers, department heads, executives, and others who hold responsibility for managing complex change within their organization.  

Certification Received Upon Completion:  
Certified Process Consultant Credential